Frequently Asked Questions

below are some of our frequently asked questions.
We want you to be fully informed and confident with every purchase at Standard Furniture. if your question is not covered below, please contact us directly at 250-384-5263 or come by our showroom. 

FAQs

Why doesn’t my leather sofa look smooth?

Leather is a natural article and therefore will show normal characteristics such as ( but not limited to) wrinkles and veining.

Alternatively, some leather chairs/sofas will have deeper “bucket” style seating with softer seat styles. When the pieces are shaped this way, some stretching and pooling of leather on the seat is common and completely normal.

Wood is an organic product of nature and because of this, no two pieces are exactly alike. You will find variations in grain, texture and colour and that is precisely what makes it uniquely beautiful!

First things first, pilling is not a fabric defect. Pilling happens when fibres in the material become loose and the friction caused by movement on the fibres, cause them to ball up. (No different from your favourite sweatshirt!)

Because pilling is normal, there are a lot of tools on the market to help remove the pills such as razors or defuzzers!

Yes! We are a Custom Order store first and foremost and have many wonderful and well known lines to choose from.

Of course! We carry a mix of both in-stock and floor samples that are ready for pick up or delivery.

We are proud to carry a large selection of Canadian Manufacturers for every room in your home Visit our showroom today to see all of our stunning options!

Testimonials

“Great service, our sofa arrived and the colour was off, the staff and management were able to solve the problem and the new sofa arrived. Very easy to deal with, great staff!”

“No pressure sales staff, Jennifer offered great design advise. Value for cost.”

“Not only do they have great furniture and home accents, they are quick to solve any problem and ease the sometimes daunting experience of furnishing your home”